General Complaint Form

This form collects contact details, complaint category, a clear description of the issue, and optional attachments. It’s perfect for businesses, schools, nonprofits, or any organization that handles public or internal feedback.

Why Use This General Complaint Form?

Unstructured feedback can get lost or ignored. This form ensures every complaint is documented and assigned for follow-up.
You reduce misunderstandings, respond faster, and use feedback to improve your service or operations.
It’s useful for HR teams, support staff, community managers, or operations leads handling complaints.

Smart Features That Make Complaint Handling Easier

• Let users attach screenshots, documents, or images → Enable file uploads

• Use conditional logic to show specific follow-up questions based on complaint type → Use conditional logic

• Set up automatic email alerts for faster responses

• Export responses for team reviews or audits

• Add branding and privacy messaging to build user trust

How to Use This Form

1. Click Use Template

2. Add your organization name and customize categories based on common complaints

3. Include clear instructions and a thank-you message

4. Share the form link through your website, intranet, or support channels

5. Track, assign, and resolve all complaints from your dashboard

Use this form to gather complaints in a structured way, respond faster, and improve how your organization handles concerns.