How to Send Automated Email Response On Form Submissions?

February 3, 2025 |

2 min read

by Harish Kumar

Sending emails manually takes time. However with Formester’s email autoresponder, you can send automatic replies to people who fill out your forms. This keeps them informed and improves their experience. In this guide, you’ll learn how to set up and use autoresponders easily.

Set Up Your Autoresponder

Step 1: Create an Autoresponder in Formester

Go to Formester and log into your account. Choose the form where you want to add an autoresponder. Find the "Autoresponder" option in the settings and turn it on.

Step 2: Write Your Email Message

Keep your email clear and friendly. Use a simple subject line like "Thank you for your submission!" Start with a greeting, such as "Hi [Name]", and confirm the submission. You can also add extra details, such as the next steps or helpful links.

Step 3: Personalize with Merge Tags

Merge tags help you add personal details automatically. Instead of a generic message, you can say:

"Hi {{first_name}}, thanks for reaching out!"
"We received your request at {{email}}."

This makes your emails feel more personal and engaging.

Customize Your Autoresponder Settings

Set Triggers for Emails

Decide when the email should be sent. You can send it immediately after form submission or after a delay. For example, send a confirmation email one hour later to make it feel more personal.

Use Conditional Logic for Smarter Replies

You can send different emails based on answers in the form using conditional logic. For example, if someone selects "Business Inquiry," they get a different email than someone who chooses "Support Request."

Track and Improve Your Emails

Check your email performance by tracking open and click rates. If people don’t open your emails, try changing the subject line. A/B testing helps you find what works best.