Jotform vs Forms.App : A Detailed Comparison

August 17, 2023 |
19 min read

So, I'm on the hunt for an online form builder. 

Jotform's up there, the big name in the game. But hold on, there are other form builders like Forms.App, Zoho Forms and Formester too. 

They're more wallet-friendly, yet seem to pack a punch.

Is Jotform worth the buck? Or are cheaper options like Forms.App a steal, but with fewer features?

It's the classic dilemma of quality vs. value, and I'm right in the middle of it. 

Ever found yourself tangled in this kind of inner debate? Well, you're not alone. And guess what? 

This blog is your guiding light. Let's get you on the path to making the right choice!

Jotform: The All-in-One Form-Building Platform

As a seasoned player in the realm of online form builders, Jotform has garnered a reputation for being a versatile and comprehensive solution. 

With years of experience, Jotform has established itself as a reliable platform for individuals, businesses, and organizations seeking a robust tool to create a wide range of forms. 

Screenshot showing: Jotform's Home-page

Its intuitive interface and extensive feature set have made it a top choice for those who value customization, flexibility, and advanced capabilities in their form-building journey.

Jotform is a trusted and reliable platform that has been used by millions of businesses and individuals around the world. 

It is also a highly rated platform, with a 4.64-star rating on G2 Crowd.

Key Features of Jotform

Here are some of the unique features of Jotform:

Infographic showing: Key Features of Jotform: 1. Built-in CRM 2. Survey builder 3. Versatility 4. Customization 5. Integration 6. Advanced Logic 7. Wide Range of Elements

1. Built-in CRM

Jotform has a built-in CRM that allows you to store and manage your leads and customers. This can be helpful if you're using your forms to generate leads or track customer interactions.

2. Survey builder

Jotform has a built-in survey builde that allows you to create and publish surveys. This can be helpful if you want to collect feedback from your customers or conduct market research.

3. Versatility

Jotform offers a wide range of form types, including contact forms, surveys, quizzes, order forms, payment forms, and more. This makes it a good choice for businesses of all sizes and industries.

4. Customization

Jotform's drag-and-drop interface and extensive customization options allow you to create forms that look and function exactly the way you want them to. You can add your own branding, change the colors and fonts, and add custom logic and conditional branching.

5. Integration

Jotform integrates with a wide range of third-party apps, including CRMs, email marketing platforms, and payment processors. This allows you to automate tasks, collect data from multiple sources, and integrate your forms with your existing workflows.

6. Advanced Logic

Jotform supports complex logic and conditional branching, which allows you to create forms that change dynamically based on the user's input. For example, you could create a form that asks different questions depending on the user's age or location.

7. Wide Range of Elements

Jotform offers a wide range of form elements, including text inputs, dropdowns, checkboxes, radio buttons, file uploads, and more. This allows you to create forms that collect the data you need in the way that you need it.

Forms.App: Efficiency and Affordability at Your Fingertips

Forms.App is a newcomer that is swiftly gaining attention in the world of form creation. It is a cloud-based form builder that is designed to be simple and easy to use. 

It offers a basic set of features, but it is a good option for businesses that need a simple and affordable form builder.

Screenshot showing: Forms.App Home-page

With a commitment to simplicity and user-friendliness, Forms.App has positioned itself as a cost-effective solution tailored to those looking to quickly design and deploy basic forms. Despite being a newer entrant, its approach resonates with users seeking a streamlined form-building experience without the complexity often associated with more established platforms.

Forms.App is a newer platform than Jotform, but it has been gaining popularity in recent years. It has a 4.62-star rating on G2 Crowd.

Key Features of Forms.App

Here are some of the unique features of Forms.App:

Infographic showing: Key Features of Forms.App: 1. Unlimited form submissions 2. 24/7 customer support 3. Simplicity 4. User-Friendly 5. Cost-Effective 6. Quick Setup 7. Focused Approach

1. Unlimited form submissions

Forms.App offers unlimited form submissions on 2 of its paid plans, so you don't have to worry about running out of space.

2. 24/7 customer support

Forms.App offers 24/7 customer support, so you can get help whenever you need it.

3. Simplicity

Forms.App is designed to be easy to use, even for beginners. The interface is clean and straightforward, and the drag-and-drop form builder makes it easy to create forms without any coding experience.

4. User-Friendly

Forms.App is very user-friendly. This makes it a good choice for businesses that don't have a lot of time or resources to invest in learning how to use a form builder.

5. Cost-Effective

Forms.App is a cost-effective option for businesses that need a basic form builder. The pricing plans are affordable, and there is no limit on the number of form submissions.

6. Quick Setup

Forms.App is designed for quick setup and deployment. You can create a form in minutes, and you don't need to worry about complicated settings or configurations.

7. Focused Approach

Forms.App is focused on creating simple forms, so it doesn't have all of the features of a more comprehensive form builder like Jotform. However, it does a great job of creating simple forms that are easy to use and effective.

Feature-wise Comparison of Jotform & Forms.App

Infographic showing: Feature-wise Comparison of Jotform & Forms.App: 1. Form Creation Flexibility: Jotform: Extensive form fields and customization options | Forms.App: User-friendly interface with customizable templates 2. Customization and Branding: Jotform: Extensive branding customization options | Forms.App: Branding options with logo and color schemes 3. Conditional Logic: Jotform: Dynamic forms based on user input | Forms.App: Supports conditional logic with fewer options

1. Form Creation Flexibility

Jotform: Jotform offers extensive form fields, customization options, and diverse form elements for versatile forms and surveys.

Screenshot showing: Jotform's Form - Builder Dashboard

Forms.App: Forms.App provides a user-friendly interface with customizable templates, allowing efficient form creation.

Screenshot showing: Forms.App Form - Builder Dashboard

2. Customization and Branding

Jotform: JotformEnables extensive branding customization including logos, colors, and fonts. You can also add your own branding to the form confirmation page and email notifications.

Screenshot showing: Jotform's Customization and Branding Options

Forms.App: Forms.App Offers branding options to maintain a consistent identity across forms. You can upload your own logo and choose from a variety of color schemes.

Screenshot showing: Forms.App's Customization and Branding Options

3. Conditional Logic

Jotform: Jotform allows you to create forms that change dynamically based on the user's input.

Screenshot showing: Jotform's Conditional Logic

Forms.App: Forms.App also supports conditional logic, but with fewer options than Jotform.

Screenshot showing: Forms.App's Conditional Logic

Infographic showing: Feature-wise Comparison of Jotform & Forms.App: 4. Integrations: Jotform: 1000+ app integrations, including CRMs and more | Forms.App: 50+ app integrations, including CRMs  5. Payment Integrations: Jotform: Multiple payment gateway integrations | Forms.App: PayPal and Stripe integrations 6. Form Access Control: Jotform: Advanced user access control and permissions | Forms.App: Limited form access control options

4. Integrations

Jotform: Jotform integrates with over 1,000 apps, including CRMs, email marketing platforms, and payment processors.

Screenshot showing: Jotform's Integrations

Forms.App: Forms.App integrates with over 50 apps, including CRMs, email marketing platforms, and payment processors.

Screenshot showing: Forms.App's Integrations

5. Payment Integrations

Jotform: Jotform integrates with more payment gateways than Forms.App, including PayPal, Stripe, Square, and 

Screenshot showing: Jotform's Payment Integrations

Forms.App: Forms.App only integrates with PayPal and Stripe.

Screenshot showing: Forms.App's Payment Integrations

6. Form Access Control

Jotform: Jotform provides advanced form access control, allowing you to finely tune user permissions and access levels, ensuring data security and privacy.

Screenshot showing: Jotform's Form Access Control

Forms.App: Similarly, Forms.App offers form access control features, yet not as extensive options as Jotform for tailored user access management.

Screenshot showing: Forms.App's Form Access Control

Infographic showing: Feature-wise Comparison of Jotform & Forms.App: 7. Data Export Options: Jotform: PDF, Excel, CSV, XML, JSON export options | Forms.App: PDF and CSV export options 8. Offline Form Access: Jotform: Mobile app for collecting data offline | Forms.App: No offline form access 9. Submission Approval Workflow: Jotform: Submission review and approval workflows | Forms.App: No submission approval workflows

7. Data Export Options

Jotform: Jotform offers a variety of export options, including PDF, Excel, CSV, XML, and JSON, facilitating easy data sharing and analysis.

Screenshot showing: Jotform's Analytics & Sharing Options

Forms.App: Forms.App only offers PDF and CSV export options.

Screenshot showing: Forms.App's Analytics & Sharing Options

8. Offline Form Access

Jotform: Jotform offers offline form access through its mobile app, which can be helpful if you need to collect data in areas with no internet connectivity. 

Screenshot showing: Jotform's Offline Form Access Feature

Forms.App: Forms.App does not offer offline form access.

9. Submission Approval Workflow

Jotform: Jotform offers submission approval workflows, which can be helpful if you need to have someone review and approve form submissions before they are processed. 

Screenshot showing: Jotform's Submission Approval Workflow Feature

Forms.App: Forms.App does not offer submission approval workflows.

Infographic showing: Feature-wise Comparison of Jotform & Forms.App: 10. Widget Integrations: Jotform: Integration with various widgets | Forms.App: Limited widget integrations 11. Translation and Localization: Jotform: More translation and localization options | Forms.App: No translation options 12. API: Jotform: Extensive API for integration | Forms.App: API integration available

10. Widget Integrations

Jotform: Jotform integrates with more widgets than Forms.App, so you can add more functionality to your forms. 

Screenshot showing: Jotform's Widget Integrations

Forms.App: Forms.App only integrates with a limited number of widgets.

11. Translation and Localization 

Jotform: Jotform offers more translation and localization options than Forms.App, so you can create forms for users in different countries or regions. 

Screenshot showing: Jotform's Translation and Localization Feature

Forms.App: Forms.App does not offer translation options.

12. API

Jotform: Jotform boasts an extensive and versatile API, allowing seamless integration with a wide range of applications and services for enhanced functionality.

Forms.App: Forms.App also provides API integration, although Jotform offers a more robust API environment for smoother connections with external tools.

Infographic showing: Feature-wise Comparison of Jotform & Forms.App: 13. Form Templates: Jotform: Large library of pre-made templates | Forms.App: Smaller library of pre-made templates 14. Customer Support: Jotform: Live chat, email, and phone support | Forms.App: 24/7 email and live chat support 15. Plans & Pricing: Jotform: Free plan, 4 paid plans with additional features with each upgrade | Forms.App: Free plan, 4 paid plans with addition of new features with each upgrade

13. Form Templates

Jotform: Jotform offers a large library of pre-made form templates to get you started quickly.

Screenshot showing: Jotform's Form Template Library

Forms.App: Offers a smaller library of pre-made form templates.

Screenshot showing: Forms.App's Form Template Library

14. Customer Support

Jotform: Jotform offers dedicated customer support through live chat, email, and phone.

Screenshot showing: Jotform's Customer Support

Forms.App: Forms.App offers 24/7 customer support through email and live chat.

Screenshot showing: Forms.App's Customer Support

15. Plans & Pricing

Jotform: Jotform offers a free plan that allows you to create upto 5 forms with 100 submissions with 100MB storage, along with basic features per month. 

Paid Plans: Jotform offers 4 paid plans with additional features and benefits, with each upgrade. 

Screenshot showing: Jotform's Paid Plans & Pricing Page

  • Bronze: $34/month, with upto 25 forms and 1000 submissions
  • Silver: $39/month, with upto 50 forms and 2500 submissions
  • Gold:  $99/month, with upto 100 forms and 10K submissions
  • Enterprise: Customized Pricing

Forms.App: Forms.App similar to Jotform offers the creation of upto 5 forms with 100 responses/month, however with 10MB storage and no collaborators, with its free plan.

Paid Plans: Forms.App also offers 4 paid plans with additional features with each upgrade. 

Screenshot showing: Forms.App's Paid Plans & Pricing Page

  • Basic: $25/month, with upto 25 forms and 1000 responses
  • Pro: $35/month with Unlimited forms with 10K responses
  • Premium: $99/month with Unlimited forms and 100K responses
  • Enterprise: Customized Pricing

Hold on a moment, it's not just about the distinctions; let's also explore the commonalities to give you a well-rounded view of both platforms. 

This list will help you identify what both these form builders offer. 

If it aligns with your requirements, then all that's left is a comparison of their plans and pricing.

What both Jotform & Forms.App offer?

JotForm and Forms.App overlap in several areas, including:

Infographic showing: What both Jotform & Forms.App offer?: 1. Drag-and-drop interface 2. Customization 3. Question types 4. Templates 5. Integration 6. Sharing options 7. Responsive design 8. Data collection 9. Collaboration

1. Drag-and-drop interface

Both platforms provide intuitive drag-and-drop interfaces, making it easy for users to design and structure forms without any coding knowledge.

2. Customization

Both platforms allow users to personalize their forms by adding logos, changing colors, and selecting fonts to match their brand identity.

3. Question types

Both platforms offer a variety of question types, including multiple-choice, text fields, checkboxes, and more, allowing users to gather specific information from respondents.

4. Templates

Both platforms provide templates that users can use as starting points for creating forms, saving time and effort.

5. Integration

Both platforms offer integrations with third-party applications, enhancing data collection and management workflows.

6. Sharing options

Both platforms allow forms to be embedded on websites, shared via links, or sent through emails.

7. Responsive design

Both platforms ensure that forms created are responsive and optimized for various devices, such as smartphones and tablets.

8. Data collection

Both platforms facilitate the collection of data through form submissions and offer tools to manage and analyze the received information.

9. Collaboration

Both platforms provide collaboration features, allowing multiple users to collaborate on form creation and design.

Now, let's delve into the ideal use cases where each platform shines and also discuss their constraints for a comprehensive overview.

Best Use-Cases of Jotform

Infographic showing: Best Use-Cases of JotForm: 1. Online Surveys 2. Registrations 3. Contact Forms 4. Job Applications 5. Order Forms

1. Online Surveys

JotForm is suitable for creating surveys to gather feedback, opinions, and insights from participants, making it an excellent tool for market research and customer feedback.

2. Registrations

JotForm can be used to create, allowing organizers to collect attendee information efficiently.

3. Contact Forms

JotForm is ideal for designing contact forms for websites, enabling visitors to get in touch with businesses or individuals easily.

4. Job Applications

Businesses can use JotForm to create customized job application forms, streamlining the hiring process and collecting relevant candidate information.

5. Order Forms

JotForm can be used to build order forms for e-commerce businesses, enabling customers to place orders and make payments online.

Limitations of Jotform

Infographic showing: Limitations of Jotform: 1. Learning Curve 2. Limited Free Plan 3. Paid Advanced Features 4. Form Styling 5. Support

1. Learning Curve

While JotForm's interface is user-friendly, creating complex forms with advanced features may require some learning, especially for new users.

2. Limited Free Plan

JotForm's free plan has limitations on the number of forms and submissions, which might not be sufficient for businesses with high volumes of form submissions. Also, Jotform's pricing plans can be expensive for some businesses.

3. Paid Advanced Features

Some advanced features, such as advanced conditional logic and certain integrations, are available only on paid plans.

4. Form Styling

Customizing the visual design of forms may have some limitations, and users may need to work within predefined templates for certain design elements.

5. Support

Jotform's support can be slow to respond to some requests.

Best Use-Cases of Forms.App

Infographic showing: Best Use-Cases of Forms.App: 1. Employee Feedback 2. Feedback Forms 3. Student Assessments 4. Quick Surveys 5. Appointment Scheduling

1. Employee Feedback

It can be used to gather feedback from employees, enabling organizations to improve workplace satisfaction and address concerns.

2. Feedback Forms

Businesses can use Forms.App to collect feedback from customers, helping them understand customer satisfaction and identify areas for improvement.

3. Student Assessments

Forms.App can be utilized in educational settings to create quizzes, assessments, or surveys for students to provide feedback on courses or assignments.

4. Quick Surveys

Forms.App is great for creating short, quick surveys to gather concise feedback or opinions from participants.

5. Appointment Scheduling

Forms.App streamlines appointment bookings through its specialized features, catering to businesses reliant on efficient scheduling.

Limitations of Forms.App

Forms.App is a simple and affordable form builder that is easy to use. However, there are some limitations to consider when using Forms.App:

Infographic showing: Limitations of Forms.App: 1. Form Creation Flexibility 2. Complex Logic 3. Integrations 4. Reporting 5. API

1. Form Creation Flexibility

Forms.App offers fewer form fields and customization options than Jotform. This means that you may not be able to create complex or dynamic forms with Forms.App.

2. Complex Logic

While it's suitable for straightforward forms, Forms.App might lack some advanced logic and branching features found in other platforms.

3. Integrations

Forms.App integrates with fewer apps and services than Jotform. This means that you may not be able to integrate Forms.App with all of your favorite apps and services.

4. Reporting

Forms.App does not offer as detailed reporting as Jotform. This means that you may not be able to track your results as effectively with Forms.App.

5. API

Forms.App's API is not as powerful and flexible as Jotform's API. This means that you may not be able to integrate Forms.App with other apps and services as easily.

The Final Word on Jotform vs. Forms.App

So here's the deal: Jotform packs the power of customization and adaptability, while Forms.App offers targeted solutions for things like appointment scheduling. Both have their A-game, but they aren't perfect – Jotform might trip you up with complex surveys, and Forms.App could miss out on covering the whole spectrum.

Ultimately, the best form builder for you will depend on your specific needs and budget.

If you need a form builder with a wide range of features, integrations, and reporting capabilities, Jotform is a better choice. However, if you need a simple and affordable form builder, Forms.App is a good option.

When choosing a form builder, it is important to consider the following factors:

Infographic showing: Factors to consider when choosing a form builder: 1. Features & Integrations required 2. Prices & Budgets 3. User-expertise 4. Support Requirements

  • The features and integrations that you need
  • The price or budget you've set
  • The ease of use you want
  • The level of support that you might need in proportion to that which is offered

For those in search of a versatile form-building solution, Jotform shines bright with its comprehensive features, customization capabilities, and adaptability to diverse form types. From simple contact forms to intricate surveys, Jotform provides a dynamic platform that supports seamless form creation across the spectrum.

Forms.App, on the other hand, carves its niche by offering a cost-effective option with focused functionalities tailored to specific use-cases. It's an attractive choice for businesses seeking targeted solutions like appointment scheduling and specialized application forms.

While both platforms boast strengths, they aren't without limitations.

Jotform, though user-friendly, might pose a learning curve for complex surveys.
Forms.App, while catering to specific requirements, might not cover the extensive range offered by other platforms.

But guess what? Formester sweeps in with the answer. It's like getting the best of both worlds – Jotform's customization and Forms.App's specificity and affordability – all in one tidy package. 

Formester is a newer form builder that addresses some of the limitations of Jotform and Forms.App. 

Formester is easy to use, even for beginners, and it offers a wide range of features and integrations

If you are looking for a powerful, versatile, and easy-to-use form builder, Formester is a good option to consider.

Here are some of the benefits of using Formester:

So whether you're wrangling intricate forms, diving into surveys, or managing payments, Formester is the ultimate key to streamlining your form game.

Ready to take your form game up a notch? Jump into the Formester experience. It's where versatility meets focused power, and it's just a sign-up away (And it’s FREE)!

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