All Templates Customer Survey

Customer Survey Templates

Customer surveys help you gather honest feedback from your customers quickly and efficiently. Understand satisfaction, preferences, or pain points without endless email threads or manual tracking.

What are Customer Surveys?

Customer surveys let you collect opinions, ratings, or suggestions in a structured way. Use them to measure satisfaction, improve services, or collect insights on products. Everything is digital, organized, and easy to analyze.

No more chasing responses or piecing together feedback from emails.

Why Use Customer Surveys?

Manual feedback collection is slow and error-prone. With digital surveys, you can:

  • Collect responses in one place

  • Analyze customer trends easily

  • Respond faster to complaints or suggestions

Just share the survey link, collect responses, and track results in your dashboard.

Smart Features You’ll Love

  • Custom Fields: Collect ratings, feedback, or preferences

  • File Uploads: Let customers share screenshots or documents

  • Instant Alerts: Get notified when new responses arrive

  • Response Tracker: View and manage all feedback in one place

  • AI-Powered Form Builder: Create surveys in seconds using Formester’s AI survey maker

  • Form Limiter: Set deadlines or limit responses form limiter

  • Powerful Integrations: Send survey data to Google Sheets, Slack, or email apps; explore other survey templates

How to Use a Customer Survey Template

  1. Pick a ready-made customer survey template

  2. Click Use Template

  3. Customize questions, rating scales, or file upload fields

  4. Publish and share via email, website, or social media

  5. Collect and analyze feedback easily

FAQs

  1. Can I use this survey to measure satisfaction or preferences?
    Yes. Fully customizable to suit any customer feedback goal.

  2. Can customers attach files or screenshots?
    Absolutely. Add file upload fields to collect supporting documents.

  3. Can I limit the number of responses?
    Yes. Use Formester’s form limiter to set deadlines or response limits.

  4. Can I integrate this survey with tools like Google Sheets or Slack?
    Yes. Formester’s integrations make data transfer simple and automatic.

  5. How fast can I create a customer survey?
    With Formester’s AI form builder, your survey is ready in seconds.

  6. How much does it cost to create a survey?
    Formester offers flexible plans. You can     see pricing to choose the right plan for your needs.

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Client Satisfaction Survey

Want to know how happy your clients are with your services? Our Client Satisfaction Form helps you collect valuable feedback to improve your business and build stronger relationships. Whether you're a freelancer, agency, or service provider, this form allows you to understand client expectations and make necessary improvements. With Formester’s Form Builder, you can customize the form to suit your business needs. Use Conditional Logic to personalize questions based on client responses. Need a formal acknowledgment? Enable Electronic Signatures for agreement confirmations. Easily Embed Forms on your website or share the link via email. Track responses with Form Analytics and export results as a PDF for reporting. Improve your services with client insights today using this free survey template!

Customer Satisfaction Survey Template

The Customer Satisfaction Survey template is designed to gather feedback from customers about their experiences with a company's products or services. It helps businesses identify areas for improvement and make data-driven decisions to enhance customer satisfaction and loyalty.

Customer Support Survey Form

The Customer Support Survey Form is used to gather feedback from customers regarding their experience with the support services provided by a business. It includes questions related to the quality of support received, responsiveness, professionalism, and overall satisfaction. This form helps businesses assess and improve their customer support processes, identify areas for improvement, and enhance customer satisfaction and loyalty.

Event Feedback Survey Template

The Event Feedback Survey template is designed to collect feedback from attendees after an event. It includes questions about the overall experience, venue, speakers, sessions, and more. This feedback can help event organisers improve future events and better understand attendees' needs and preferences.

New Product Survey Form

A New Product Survey Form is a tool used to gather feedback and opinions from customers or target audiences regarding a new product or service. It typically consists of a set of questions designed to assess customers' preferences, needs, and opinions about the new offering. The form helps businesses gain valuable insights to refine and improve their new product, understand customer preferences, identify potential issues or areas of improvement, and make informed decisions based on customer feedback. By conducting a New Product Survey, businesses can better understand their target market and ensure their new product aligns with customer expectations and demands.

Patient Satisfaction Survey

Want to improve patient care? Our Patient Satisfaction Survey Template helps you collect honest feedback about your healthcare services. Whether you’re a hospital, clinic, or private practice, this form makes it easy to measure patient experiences, from appointment scheduling to treatment quality. With Formester’s Form Builder, you can customize questions, add Conditional Logic to tailor responses, and even collect E-Signatures for patient consent. The form is mobile-friendly and can be embedded on your website for seamless access. Ensure higher submission rates with an easy-to-use interface and Spam Protection. Analyze responses in real time using Form Analytics and make data-driven improvements to your services. Start collecting valuable patient feedback today with this free survey template!

Floral Shop Survey

This floral survey template is a ready-to-use form designed to help floral shop owners gather valuable customer feedback. Perfect for shop owners, florists, or event planners, it helps you understand preferences, improve services, and boost customer satisfaction. Build this survey with Formester to enjoy features like conditional logic for tailored questions, real-time analytics for quick insights, and an easy-to-use drag-and-drop builder. Save time and create professional surveys that drive results with Formester!

Likert Scale Survey

Need to measure opinions, attitudes, or satisfaction levels? Our Likert Survey Template makes it easy! Whether you're conducting research, collecting customer feedback, or evaluating employee satisfaction, this template helps you gather structured responses on a scale—Strongly Agree to Strongly Disagree. With Formester’s Form Builder, you can fully customize the survey, use Conditional Logic to personalize questions, and analyze responses effortlessly with Form Analytics. The survey works on any device, ensuring higher completion rates. Need consent before collecting responses? Use E-Signature Collection to secure approvals. Once responses are in, export them as PDFs for easy reporting. Start gathering meaningful insights today with this fully customizable Likert Survey Template!

Product Feedback Survey Template

The Product Feedback Survey Template is a pre-built survey designed to help businesses gather valuable feedback from customers about their products. It includes questions about the product's features, functionality, and overall user experience. By using this template, businesses can easily collect feedback and make data-driven decisions to improve their products. We recommend using our template to save time and ensure that you're asking the right questions.

Training Feedback Survey

Want to measure the effectiveness of your training programs? Our Training Survey Template helps you collect feedback from employees, trainees, or students to assess course quality, trainer effectiveness, and overall learning experience. With Formester’s Form Builder, you can customize the form, add Conditional Logic for personalized questions, and even collect E-Signatures for certifications or acknowledgments. This template is mobile-friendly and can be easily shared via email or embedded on your website. Use Form Analytics to analyze feedback and improve future training sessions. Start optimizing your training programs with this free survey template today!

Restaurant Customer Feedback Survey

Want to know what your customers really think about your restaurant? Our Restaurant Survey Template helps you gather honest feedback about food quality, service, ambiance, and overall dining experience. Whether you run a fine-dining establishment, a casual eatery, or a takeaway service, this survey provides valuable insights to enhance customer satisfaction. With Formester’s Form Builder, you can fully customize the questionnaire, adding specific questions that matter to your business. Use Conditional Logic to tailor questions based on customer responses. Need signatures for loyalty programs or customer agreements? Enable Electronic Signatures for smooth processing. Easily Embed Forms on your website or share them via QR codes placed on tables or receipts. Track responses in real time using Form Analytics. Start improving your restaurant’s reputation today with this free survey template!

User Experience Survey Template

This user experience survey is designed to enable your business to gather insights into the usability of your products, services and associated websites/applications. Such a survey is also capable of providing you with breakthrough ideas for development of new products and optimization of existing ones, based on user opinion and feedback.

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